Effective Date: January 20th, 2023
Last Modified: January 20th, 2023
Silencio is operated by Quickkonnect UG. Your personal data is also collected by Quickkonnect UG, having a principal place of business at Franz-Joseph-Strasse 14, D-80801 München, Germany. (hereinafter, the “Company”, “we”, or “us”).
We are committed to the protection of your privacy while you use Silencio.
TYPES OF COLLECTED PERSONAL DATA & MANNER OF COLLECTION
Through your use of Silencio, you will be subject to the collection of your personal data through different manners of collection. We respect data minimization principles, and we collect only the minimal amount of data required for legitimate business purposes. Specifically, we collect the following types of personal data.
Registration: You, as a User of Silencio, may wish to register with us to better use the Services. If you choose to register with Silencio, you can do so via Apple ID, which will pull your email address automatically. The only portion of your user name associated with social commenting on Silencio, however, will be the initial identifying portion. You can also choose to manually provide information name, user name, and email address. As with Apple ID, the only portion of your user name associated with social commenting on Silencio will be the initial identifying portion. We use such information exclusively for the purposes of providing the Services to you and allowing you to submit sound-level data multiple times without manually entering your email address (as your Silencio username) for each submission.
Communication: As a User of Silencio, you may be asked questions about how to improve Silencio, or you may, at some point, communicate with representatives of the Company. We will receive the contents of your communications, answers to questions, and any other form of contact between you and the Company. Such communications may contain personal data voluntarily provided by you, but the personal data contained therein will only be used for the purposes of communicating with you and responding to your inquiries.
Location Data: We may use and store information about your location depending on the permissions you have set on your device. We only and exclusively use this information to provide features of our Service, such as assistance tagging the correct Location and providing Location suggestions when you open the Mobile Application. You can enable or disable location services when you use our Service at any time, through your mobile device settings.
Log Data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. When you access the Service by or through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser, and other statistics. Such log data is used for the purposes of analytics and information gathering.
We also collect non-personal data which does not identify you. However, the non-personal data may be stored with personal data, if you have provided personal data to us. As described above, if your identity or other personal details are discernible through the aggregated data, we will treat such data as personal data. The specific non-personal data that we collect is sound-level submission data. Through your use of Silencio, you may upload sound-level submission data as well as that data’s associated information. Such information may include the day of the week, time of day, length of measurement, the average, maximum, and minimum sound level, Location name, Location type, Location geographical coordinates, User inputs on Location atmosphere variables, suggestions for a location to be added to the Quiet List or suggesting a location to mitigate or optimize its noise levels and the type of mobile device used. We collect this information for the sole purpose of providing the Service. Such information will never contain any personal data.
PURPOSES OF YOUR PERSONAL DATA
We primarily use your personal data to provide Silencio to you as well as any Services requested by you.
We will also use your personal data for pursuing our legitimate business interests, such as improving the design and functionality of Silencio, asking you to provide feedback about Silencio, and enforcing our Terms & Conditions.
If you contact us by email or through any contact forms, we will use your personal data to provide you with the requested customer support, respond to your requests, and answer your questions.
PURPOSES OF YOUR NON-PERSONAL DATA
We use the non-personal data provided to Silencio for research and business purposes including, but not limited to, analyzing sound levels for a particular country, region, state, city, neighborhood, street, or Location type, Location characteristics such as its atmosphere, year, season, quarter, month, week, day, time of day, or type of mobile device used. The non-personal data may be shared, on an aggregated basis, with qualified third-party researchers or organizations, but personal data will never be included in such aggregated data. Please read our Whitepaper for more information.
PROTECTION OF PERSONAL DATA
We employ organizational and technical security measures to protect your personal data, such as limiting access to your personal data, securing networks, and anonymization.
We use secure physical and digital systems to store your personal data. We ensure that your personal data is protected against unauthorized access, disclosure, or destruction by utilizing practices that are consistent with standards in the industry to protect your privacy.
Please note, however, that no system involving the transmission of information via the Internet or the electronic storage of data is completely secure. Although we take the protection and storage of your personal data very seriously, and we take all reasonable steps to protect your personal data, we cannot be responsible for data breaches that occur outside of our reasonable control.
STORAGE OF PERSONAL DATA
After you provide us with your personal data, we will store it as long as it is necessary for providing you with the requested Services or until you stop using Silencio and request the deletion of your data. If your personal data is no longer necessary for the purposes for which it has been provided, we will immediately delete such personal data, except for legitimate business purposes. Such legitimate business purposes include the ongoing storage of User submissions.
We may utilize third-party service providers (hereinafter, the “Third Party Service Providers”), from time to time, or all of the time, to help us to operate Silencio, and provide you with the Services. Such Third Party Service Providers may include information storage companies (such as cloud storage providers) and User information logistics providers (such as Google Analytics or other analytics company which helps us track general User information and usage). We use the collected analytics information to understand patterns of, usage of, and to improve Silencio.
HOW PERSONAL DATA IS SHARED OR DISCLOSED
In certain cases, we may disclose your personal data to third parties that provide us with technical support (e.g., our hosting, data storage, and developing providers), business assistance, or if we are requested to do so by public authorities. Please note that some third parties may be located outside the jurisdiction in which you reside.
Our disclosure of your personal data is limited to the following cases:
As may be necessary for the operation of Silencio and provision of the Services requested by you (e.g., your personal data may be accessible to our hosting and storage providers, developing team, and other legitimate business providers);
To satisfy any local, state, or Federal laws or regulations;
To respond to requests, such as discovery, criminal, civil, or administrative processes, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies;
To bring legal action against a User who has violated the law or violated the Terms & Conditions of Silencio;
In the case of any business transfer, sale, or transfer of assets of the Company;
To generally cooperate with any lawful investigation about our Users; or
If we suspect any fraudulent activity on Silencio, or if we have noticed any activity which may violate our Terms & Conditions or other applicable rules.
Please note that we do not share, sell, or otherwise provide your personal data to any third-party advertisers.
ACCEPTANCE OF RISK
We do not allow the use of Silencio or any of our Services by Users under the age of 18 (eighteen). As such, we do not collect, store, or otherwise use any personal data from any minors. If you are a parent or guardian, and you learn that your children have provided us with personal data, please contact us at email@example.com. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
NEWSLETTERS & MARKETING COMMUNICATIONS
From time to time, we may send you informational communications related to Silencio such as announcements about updates to Silencio. You may also receive information from us that is specifically about your use of Silencio or about your account with us, including information about security breaches or other privacy-related matters. Please note that such communication does not fall within the scope of direct marketing communication.
If you would like to receive brochures, updates on our new Services, or our newsletters, you can sign up through Silencio. By subscribing to any such marketing communications, you voluntarily agree to receive marketing communications from us until you revoke your consent or let us know that you no longer wish to receive such messages.
After we obtain your explicit prior consent, we may use your personal data for direct marketing such as:
Sending you a newsletter;
Offering you new products, services, and/or recommendations;
Delivering targeted information regarding promotions related to Silencio.
Additionally, Silencio may send push notifications or other alerts to your mobile device after obtaining your prior consent. We use push notifications to send you reminders about the use of Silencio and our Services. You can manage your push notification preferences or deactivate these notifications at any time by turning off the notification settings within Silencio or in the individual device settings of your mobile device.
Please note that you have the right to object to receiving direct marketing communication at any time by:
Clicking on the “unsubscribe” link contained in each such marketing email sent to you, exclusive of the initial welcome email requesting “opt-in” for such communications; or
Sending an email to firstname.lastname@example.org
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third parties directly.
The personal data you submit to us for subscribing to a newsletter will be used for delivering the newsletter only. By providing any personal information to us, or by using Silencio in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined.
Understanding and saving User’s preferences for future visits;
Keeping track of advertisements; and
Compiling aggregate data about traffic and interactions in order to offer better experiences and tools in the future. We may also use trusted third-party services that track this information on Our behalf.
Most Internet browsers accept cookies automatically, although, you are able to change your browser settings to control cookies, including whether or not you accept them, and to remove them. You may also be able to set your browser to advise you if you receive a cookie or to block or delete cookies.
We honor Do Not Track signals and do not track plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Users can also choose to visit Silencio and use the Services anonymously.
By using Silencio, you can exercise the following rights:
REFUSING TO PROVIDE YOUR PERSONAL DATA: The personal data you provide to us is an integral part of Silencio.
ACCESSING, MODIFYING, AND DELETING YOUR PERSONAL DATA: If you wish to access in a format convenient for you, modify, or delete any personal data we may have about you, you may do so by contacting us at email@example.com. We will reply to your request as soon as possible.
SUBMITTING A COMPLAINT: If you would like to submit a complaint to us about the way in which your personal data is handled, please contact us by using the contact details indicated in the section “Customer Service Contact Information”. After you submit such a complaint via email, we will contact you within six (6) business days confirming that we have received your complaint. Afterward, we will investigate your complaint and provide you with our response within a reasonable timeframe.
LAUNCHING A COMPLAINT WITH A DATA PROTECTION AUTHORITY: If you are a resident of the European Union and you are not satisfied with the outcome of your complaint submitted to us, you have the right to lodge a complaint with your local data protection authority.
Silencio also allows non-Users to request the deletion of any data we may have regarding their Locations or business. Owners, employees, or agents of specific Locations, including, but not limited to, restaurants, bars, hotels, and cafes may request the deletion of the non-personal data collected through sound-level submissions. But if in the future, after we have deleted the data associated with your Location, additional data is submitted and tagged to your location, you will need to contact us again for removal. To do so please, contact Silencio at firstname.lastname@example.org.
CUSTOMER SERVICE CONTACT INFORMATION
Email address: email@example.com.
MODIFICATIONS AND REVISIONS